Sports / Mobile
These terms set out the rules that apply when you access your olx800 account, place transactions through FPX or Boost, and use any part of this platform where local law permits. Read through the sections below so you know exactly where you stand and how to reach us if anything needs clarifying.
Your use of olx800 is subject to these terms from the moment you complete account registration. Access to games, wallet functions, and support services is available only in regions where local law permits — if you are uncertain whether this applies to your location, check with local legal counsel before continuing. We may update these terms when required by operational or regulatory changes; the version shown here is the one currently in effect. Your continued use of the account after any update is posted counts as acceptance of the revised terms. These terms apply to every action taken through your account: depositing funds via FPX or Boost, browsing the game lobby, using live chat support, and submitting account queries. They do not override any applicable local laws. Where a section of these terms conflicts with a mandatory local rule, the local rule applies to that section only. If you have questions about a specific clause, our support team is reachable through the channels listed further down this page.
Understanding exactly where these terms apply helps you know your rights and responsibilities at each step of using your account.
These terms cover the creation, use, and closure of your olx800 account, including login credentials, session activity, and any account-level restrictions that apply in your eligible region.
All deposit and withdrawal activity processed through your account wallet — including transactions made via FPX, Boost, or DuitNow — falls within these terms. Transaction records are available in your account dashboard after login.
Game content available in the lobby, including titles from studios such as PG Soft and Pragmatic Play, is governed by these terms in relation to your account use. Individual game rules are shown inside each title.
Services provided by payment processors, network providers, or other external parties operate under their own terms. olx800 is not responsible for the conduct of those third parties beyond the account interface we operate.
You have several practical options when it comes to your account data and how it is managed. You can request a copy of the transaction records held against your account by contacting our support team through live chat or the email address listed in the support section below. If any account detail — such as your registered contact information — is incorrect, you can update it directly through the account settings page shown after login. Raising a question about a specific term or clause is straightforward: use live chat or email to describe the clause and the clarification you need, and our team will respond with an explanation. If you believe a transaction has been recorded incorrectly, submit the details via support and we will review the account log against what is shown in your wallet history.
Transaction history and account activity logs are accessible in your account dashboard. If you need a formal copy for your own records, contact support and specify the date range you require.
Update your registered name, contact number, or email address through the account settings page. Some fields may require identity verification before changes are saved.
If a clause in these terms is unclear, reach out via live chat with the section name and your question. We aim to give a plain-language explanation rather than repeating the clause back to you.
For any matter that the self-service account page does not resolve — including disputes over a recorded transaction — our support team handles escalations through both live chat and the registered email route.
Three contact routes are open for policy questions, account queries, and transaction disputes. Choose the one that suits your situation — live chat is the quickest path for straightforward questions, while email works better for queries that need a written record.
Available directly from the account page after you log in. Use this for quick policy questions, clause clarifications, or transaction status queries.
Send your query to the registered support address shown in your account settings. Include your account username and the relevant transaction reference for faster handling.
Accessible from the main menu after login. The help centre lists common policy questions and links to the account settings steps described in the rights section above.
We take a straightforward approach to how account data and policy requests are handled — no vague commitments, just the process as it works.
Account data including transaction history is retained for the period required by applicable rules in eligible regions. You can request a summary of what is held on your account at any time through the support routes listed on this page.
We use session cookies to keep you logged in and to maintain your account state across page loads. You can manage cookie preferences through your browser settings; disabling certain cookies may affect how account pages function.
Your account is protected through login credentials that only you control. We recommend using a strong, unique password and not sharing your login details. If you suspect unauthorised access, contact live chat immediately to freeze the account while we investigate.
If you want to query, correct, or dispute anything covered in these terms, the process starts with a support contact. We log every request and respond in writing so there is a clear record on both sides.
Answers to the questions we get most often about how these terms work, what they cover, and what you can do if something is unclear.
These terms apply to anyone who holds an active olx800 account and uses it in a region where access is permitted under local law. If you are unsure whether your location is eligible, check local legal requirements before using the account.
We post the updated version on this page. Continuing to use your account after an update is posted means you accept the revised terms. If you disagree with a change, contact support before your next account session to discuss your options.
Log in to your account and check the transaction history section of your dashboard. If you need a formal written copy for a specific date range, contact our support team via live chat or email and include the dates you need.
Yes. Go to the account settings page shown after login and update the relevant fields. Some changes — such as your registered name — may require identity verification before they are saved. Live chat can walk you through the steps if needed.
Yes. All wallet activity processed through your account — including deposits and withdrawals via FPX, Boost, DuitNow, and Touch 'n Go eWallet — is governed by these terms. Transaction records are visible in your account dashboard after each session.
Reach out via live chat from the account page and name the clause or section you are asking about. Our team will give you a plain explanation. For matters that need a written record, email support is the better route — include your account username in the message.